Delivery

ShubhReel is a digital service. Nothing is shipped physically.

• What you get: 3 MP4 videos, each in vertical 9:16 and square 1:1 (6 files), sent to the email you give us (or WhatsApp on request).
• When: within 24 hours of receiving your complete details (shop name, logo or link, offer line). If something is missing we email you the same day and the 24 hours start once we have it.
• Revisions: one free round of changes, delivered within 24 hours of your request.
• Diwali deadline: last orders Thursday 5 November 2026. Diwali is Sunday 8 November 2026 (Lakshmi Puja).
• Late or missing delivery: full refund, see Refunds.

Questions: hello@shubhreel.com

Upsurge Labs LLP (operator of ShubhReel), 3rd Floor, Kotak Mahindra Bank Building, #13, 80 Feet Road, ST Bed Layout, Koramangala 4th Block, Bengaluru, Karnataka 560034, India. GSTIN 29AAIFU7881R1ZU